Frequently Asked Questions
Everything you need to know about your QPR Official Store order
How long will it take for my order to be delivered?
UK Standard delivery typically takes 3-5 working days. International shipping times vary by location, generally arriving within 7-14 working days.
Can I return a personalized jersey?
Unfortunately, items that have been personalized with specific names, numbers, or patches cannot be returned or exchanged unless the garment is faulty.
How do I know which size to order?
Please refer to our comprehensive Size Guide located on each product page. Our replica kits are designed with an athletic fit, so we recommend sizing up if you prefer a looser feel.
How can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link and a unique reference number to monitor your parcel's progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
What is your return policy for non-personalized items?
You can return any unworn, non-personalized items in their original packaging within 28 days of purchase for a full refund or exchange.